1million Privacy Policy — Malaysian User Data Protection

This Privacy Policy explains how 1million collects, uses, stores, and protects your personal information. We are committed to safeguarding the privacy of every user on our platform in Malaysia with care and responsibility.

Last updated: 2026. This policy applies to all registered users and visitors of the 1million platform.

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1. Information We Collect

1million collects several categories of information from users to enable the platform to operate safely and effectively. The following are the types of information that may be collected:

Account Information

During registration, you are required to provide your full name, email address, phone number, date of birth, and password. This information is used to verify your identity and manage your account on the 1million platform.

Local Payment Information

When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR), we process transaction details such as your chosen payment method, amount, and timestamp. We do not store full card numbers or sensitive banking details directly — all processing is handled through verified payment processors.

Device & Browser Information

We collect technical information such as device type, operating system, browser type, IP address, and language settings. This information is used to optimise your user experience and detect any suspicious activity on your account.

Usage Data & Activity

In-platform activity records — including games played, bets placed, session duration, and interface interactions — are collected for internal analytics, service improvement, and fraud detection purposes.

2. How We Use Your Information

Account Verification & Security

Personal information is used to verify user identity, prevent unauthorised access, and protect accounts from fraudulent activity or money laundering.

Service Improvements

Usage data is analysed in aggregate to better understand the needs of Malaysian users and to improve the interface, platform speed, and game options available.

Transaction Processing

Payment information is used solely to process deposits and withdrawals in MYR. All transactions are conducted through encrypted, recognised payment channels.

Service Communications

We use email or in-app notifications to keep users informed about account activity, transaction confirmations, policy updates, and relevant service information.

3. Cookies & Tracking

The 1million platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. Cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how users interact with the platform to help us identify technical issues and improve performance.
  • Preference Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time you log in.

You can manage your cookie settings through your browser. However, disabling essential cookies may affect your ability to fully use the features available on the 1million platform.

4. Data Storage, Security & Third-Party Sharing

Storage & Security

User data is stored on servers protected with SSL encryption and industry-standard technical security measures. 1million employs multi-layered security protocols to prevent unauthorised access, data breaches, and cyberattacks. Data is retained for as long as the account remains active and for the period prescribed by Malaysian legal requirements following account closure.

Third-Party Sharing

1million does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared under the following limited circumstances:

  • Authorised payment processors handling deposit and withdrawal transactions in MYR.
  • Law enforcement authorities or regulatory bodies where required under Malaysian law.
  • Technical service providers bound by strict confidentiality agreements with 1million.

All third parties working with 1million are required to meet data protection standards equivalent to those set out in this policy. We do not permit third parties to use user data for any purpose beyond what has been specified.

5. User Rights, Policy Changes & How to Contact Us

Your Rights as a User

As a 1million platform user, you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal information we hold in relation to your account.
  • Right to Rectification: If your information is inaccurate or incomplete, you can update it through your account settings or by contacting support.
  • Right to Erasure: You may request the deletion of your account and associated personal data, subject to applicable legal retention requirements.
  • Right to Object: You may object to the processing of your data for specific purposes by contacting 1million customer support.

Privacy Policy Changes

1million reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via platform notifications or their registered email. The latest update date will always be displayed at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact the 1million support team by email at [email protected] or through the live support channel within the platform after logging in. All privacy-related requests will be processed within 14 business days.

Questions About Your Privacy?

Your privacy matters to us at 1million. If you need further clarification or wish to exercise your data rights, our support team is ready to help. You can also visit our FAQ page for general information.

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